Do you offer refunds or exchanges?

For health and safety reasons, there is no refund or exchanges. If a item is defective, please email and contact us and we will be more thank happy to assist you. For apparel and merchandise we will accept exchanges within 5 days of your delivery.

How long does it take for my order to be processed?

Please allow us up to 5 days for processing of all orders. Orders generally take about 3 days processing depending on order volume.

Are your extensions 100% Virgin Hair?

Yes are extensions are 100% Virgin Hair which means that they can be colored, flat ironed, and curled.

How long does your Virgin Hair extensions last?

The longevity of your product depends upon how well you take care of your extensions. With good and proper care, our virgin extensions can be reused and reinstalled and last for up to one year.

Can I wash and blow dry my extensions?

You absolutely can! These extensions are 100% Virgin Human Hair which means you should treat them as your own. Washing and blow drying should be done to keep your extensions fresh and filled with GLAMOROUS body!

Can I apply oil to my extensions?

Yes you can apply oil to your extensions but to keep the body it is not recommended. Only oil that is recommended for our hair extensions are very small amounts of Argan oil or Moroccan oil.

Can I use styling products on my Virgin Hair Extensions?

Yes you can use styling products on your extensions but we recommend that you keep products to a minimum to avoid build up. For a wet and wavy look we suggest a leave in conditioner and water. We strongly suggest AVOIDING alcohol base drying products as they can dry your extensions out and shorten the longevity.

Can I color my hair extensions?

Our hair is %100 unprocessed raw virgin hair and can be colored and dyed.

What color are the hair extensions?

The hair comes in the originally state of the donors hair. Which is normally closest to a 1B. Remember hair can be colored to your liking.

Can I straighten or curl my hair extensions

Yes.

Can I swim in my hair extensions?

Yes you can swim in your hair extensions but we suggest putting hair in a ponytail or a bun to keep hair from tangling when wet.

How many bundles will I need for a full sew in?

For inches 12-16 we suggest 2-3 bundles. For inches 18-30 we suggest 3-4 bundles. For inches 32 and up we suggest five bundles. It is all up to the discretion of the customer how many bundles to use. These are suggestions, but how many bundles you need solely depends on your own personal preference for thinness or thickness. Keep in mind the longer the length the thinner the bundle, that is why number of bundles for use vary.

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