Do you offer refunds or exchanges?

A: For health and safety reasons, there is no refund or exchanges. If a item is defective, please email and contact us and we will be more thank happy to assist you. For apparel and merchandise we will accept exchanges within 5 days of your delivery.

Q: How long does it take for my order to be processed?

A: Please allow us up to 5 days for processing of all orders. Orders generally take about 3 days processing depending on order volume.

Q: Are your extensions 100% Virgin Hair?

A: Yes are extensions are 100% Virgin Hair which means that they can be colored, flat ironed, and curled.

Q: How long does your Virgin Hair extensions last?

A: The longevity of your product depends upon how well you take care of your extensions. With good and proper care, our virgin extensions can be reused and reinstalled and last for up to one year.

Q: Can I wash and blow dry my extensions?

A: You absolutely can! These extensions are 100% Virgin Human Hair which means you should treat them as your own. Washing and blow drying should be done to keep your extensions fresh and filled with GLAMOROUS body!

Q: Can I apply oil to my extensions?

A: Yes you can apply oil to your extensions but to keep the body it is not recommended. Only oil that is recommended for our hair extensions are very small amounts of Argan oil or Moroccan oil.

Q: Can I use styling products on my Virgin Hair Extensions?

A: Yes you can use styling products on your extensions but we recommend that you keep products to a minimum to avoid build up. For a wet and wavy look we suggest a leave in conditioner and water. We strongly suggest AVOIDING alcohol base drying products as they can dry your extensions out and shorten the longevity.

Q: Can I color my hair extensions?

A: Our hair is %100 unprocessed raw virgin hair and can be colored and dyed.

Q: What color are the hair extensions?

A: The hair comes in the originally state of the donors hair. Which is normally closest to a 1B. Remember hair can be colored to your liking.

Q: Can I straighten or curl my hair extensions

A: Yes.

Q: Can I swim in my hair extensions?

A: Yes you can swim in your hair extensions but we suggest putting hair in a ponytail or a bun to keep hair from tangling when wet.

Q: How many bundles will I need for a full sew in?

A: For inches 14-18 we suggest 2 bundles. For inches 20-30 we suggest three bundles. For inches 32 and up we suggest four bundles. It is all up to the discretion of the customer how many bundles to use. These are suggestions, but how many bundles you need solely depends on your own personal preference for thinness or thickness. Keep in mind the longer the length the thinner the bundle, that is why number of bundles for use vary.

Q: What are mink lashes?

A: Mink lashes are lashes which are designed with mink fur. These lashes appear to be more natural as well as very soft and fluffy, which synthetic lashes are not.

Q: Can I curl my mink lashes?

A: Yes you can curl your mink lashes.  Our lashes are made of 100% natural Mink hair which makes them have a natural quality of holding up a curl, just like human hair.

Q: Can I apply Mascara to my mink eyelashes?

A: We suggest applying mascara to your natural eyelashes before applying your Mink eyelashes. Mascara can shorten the life of your Mink eyelashes and sometimes ruin the Mink hair. If you want to apply mascara to your lashes keep Mascara to a minimum.

Q: How long do the Mink Lashes last?

A: With proper care Mink eyelashes can last you to up to 20 times of wear.

Q: Can I swim in my Mink Lashes?

A: We don’t recommend underwater swimming in your Mink lashes. But we do suggest sitting poolside in them for a glamorous look!

Q: What happens if my Mink eyelashes don't fit?

A: Due to different eye types all eyelashes will not fit perfectly coming out the packaging. We suggest trimming your eyelashes to your eye to ensure custom fit.

Q: Are Mink animals harmed to produce Mink eyelashes?

A: Our eyelashes come from Minks that are totally unharmed during the process. During the process of gathering the Mink Hair, Mink animals are brushed as where the loose and excessive hair is used to create eyelashes.