[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Do you offer refunds or exchanges?” title_tag=”h4″]

A: For health and safety reasons, there is no refund or exchanges. If a item is defective, please email and contact us and we will be more thank happy to assist you. For apparel and merchandise we will accept exchanges within 5 days of your delivery.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: How long does it take for my order to be processed?” title_tag=”h4″]

A: Please allow us up to 5 days for processing of all orders. Orders generally take about 3 days processing depending on order volume.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Are your extensions 100% Virgin Hair?” title_tag=”h4″]

A: Yes are extensions are 100% Virgin Hair which means that they can be colored, flat ironed, and curled.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: How long does your Virgin Hair extensions last?” title_tag=”h4″]

A: The longevity of your product depends upon how well you take care of your extensions. With good and proper care, our virgin extensions can be reused and reinstalled and last for up to one year.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Can I wash and blow dry my extensions?” title_tag=”h4″]

A: You absolutely can! These extensions are 100% Virgin Human Hair which means you should treat them as your own. Washing and blow drying should be done to keep your extensions fresh and filled with GLAMOROUS body!

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Can I apply oil to my extensions?” title_tag=”h4″]

A: Yes you can apply oil to your extensions but to keep the body it is not recommended. Only oil that is recommended for our hair extensions are very small amounts of Argan oil or Moroccan oil.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Can I use styling products on my Virgin Hair Extensions?” title_tag=”h4″]

A: Yes you can use styling products on your extensions but we recommend that you keep products to a minimum to avoid build up. For a wet and wavy look we suggest a leave in conditioner and water. We strongly suggest AVOIDING alcohol base drying products as they can dry your extensions out and shorten the longevity.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Can I color my hair extensions?” title_tag=”h4″]

A: Our hair is %100 unprocessed raw virgin hair and can be colored and dyed.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: What color are the hair extensions?” title_tag=”h4″]

A: The hair comes in the originally state of the donors hair. Which is normally closest to a 1B. Remember hair can be colored to your liking.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Can I straighten or curl my hair extensions” title_tag=”h4″]

A: Yes.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Can I swim in my hair extensions?” title_tag=”h4″]

A: Yes you can swim in your hair extensions but we suggest putting hair in a ponytail or a bun to keep hair from tangling when wet.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: How many bundles will I need for a full sew in?” title_tag=”h4″]

A: For inches 14-18 we suggest 2 bundles. For inches 20-30 we suggest three bundles. For inches 32 and up we suggest four bundles. It is all up to the discretion of the customer how many bundles to use. These are suggestions, but how many bundles you need solely depends on your own personal preference for thinness or thickness. Keep in mind the longer the length the thinner the bundle, that is why number of bundles for use vary.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: What are mink lashes?” title_tag=”h4″]

A: Mink lashes are lashes which are designed with mink fur. These lashes appear to be more natural as well as very soft and fluffy, which synthetic lashes are not.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Can I curl my mink lashes? ” title_tag=”h4″]

A: Yes you can curl your mink lashes.  Our lashes are made of 100% natural Mink hair which makes them have a natural quality of holding up a curl, just like human hair.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Can I apply Mascara to my mink eyelashes?” title_tag=”h4″]

A: We suggest applying mascara to your natural eyelashes before applying your Mink eyelashes. Mascara can shorten the life of your Mink eyelashes and sometimes ruin the Mink hair. If you want to apply mascara to your lashes keep Mascara to a minimum.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: How long do the Mink Lashes last?” title_tag=”h4″]

A: With proper care Mink eyelashes can last you to up to 20 times of wear.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Can I swim in my Mink Lashes?” title_tag=”h4″]

A: We don’t recommend underwater swimming in your Mink lashes. But we do suggest sitting poolside in them for a glamorous look!

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: What happens if my Mink eyelashes don’t fit?” title_tag=”h4″]

A: Due to different eye types all eyelashes will not fit perfectly coming out the packaging. We suggest trimming your eyelashes to your eye to ensure custom fit.

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[qodef_accordion style=”boxed_toggle” title_skin=”dark”][qodef_accordion_tab title=”Q: Are Mink animals harmed to produce Mink eyelashes?” title_tag=”h4″]

A: Our eyelashes come from Minks that are totally unharmed during the process. During the process of gathering the Mink Hair, Mink animals are brushed as where the loose and excessive hair is used to create eyelashes.

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